Enterprise IT Services Helpdesk - Recent changes [en]

Enterprise IT Services Helpdesk - Recent changes [en] http://wiki.eits.uga.edu/help/index.php/Special:RecentChanges Track the most recent changes to the wiki in this feed. en MediaWiki 1.14.0 Sun, 22 Nov 2009 18:16:32 GMT MyID FAQ http://wiki.eits.uga.edu/help/index.php?title=MyID_FAQ&diff=2487&oldid=prev <p><span class="autocomment">MyID Passwords and Secret Questions:: </span> </p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:08, 19 November 2009</td> </tr> <tr><td colspan='4' align='center' class='diff-multi'>(One intermediate revision not shown)</td></tr><tr><td colspan="2" class="diff-lineno">Line 61:</td> <td colspan="2" class="diff-lineno">Line 61:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>==MyID Passwords and Secret Questions:==</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>==MyID Passwords and Secret Questions:==</div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">===I just changed my password.  Why can't I login?===</ins></div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">MyID Password changes can take 15-60 minutes to take affect on all the different [[MyID]] services.</ins></div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>  </table> Thu, 19 Nov 2009 14:08:09 GMT Helpdesk http://wiki.eits.uga.edu/help/index.php/Talk:MyID_FAQ Enterprise Information Technology Services Help Desk http://wiki.eits.uga.edu/help/index.php?title=Enterprise_Information_Technology_Services_Help_Desk&diff=2485&oldid=prev <p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:05, 19 November 2009</td> </tr> <tr><td colspan="2" class="diff-lineno">Line 14:</td> <td colspan="2" class="diff-lineno">Line 14:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>'''Top Questions:'''</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>'''Top Questions:'''</div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;">#[[MyID FAQ#I just changed my password.  Why can't I login?|I just changed my password.  Why can't I login?]]</ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#[[MyID_FAQ#Why can't I log in with my brand new MyID account?|Why can't I log in with my brand new MyID account?]]</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#[[MyID_FAQ#Why can't I log in with my brand new MyID account?|Why can't I log in with my brand new MyID account?]]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#[[MyID_FAQ#I'm having trouble logging in to a MyID service, what should I do?|I cannot log in to MyUGA Portal, UGAMail, or any other MyID website.  Why?]]</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#[[MyID_FAQ#I'm having trouble logging in to a MyID service, what should I do?|I cannot log in to MyUGA Portal, UGAMail, or any other MyID website.  Why?]]</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>#[[MyID FAQ#I forgot my MyID password, what do I do?|I don't remember my MyID password, what do I do?]]</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>#[[MyID FAQ#I forgot my MyID password, what do I do?|I don't remember my MyID password, what do I do?]]<ins class="diffchange diffchange-inline">=</ins></div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline">#[[MyID FAQ#I forgot the answers to the MyID secret questions, what do I do?|I don't remember the answers to my secret questions, what do I do?]]</del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#[[MyID FAQ#MyID Account Creation / Removal:|How do I create a MyID account?]]</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>#[[MyID FAQ#MyID Account Creation / Removal:|How do I create a MyID account?]]</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr>  </table> Thu, 19 Nov 2009 14:05:01 GMT Helpdesk http://wiki.eits.uga.edu/help/index.php/Talk:Enterprise_Information_Technology_Services_Help_Desk MyID FAQ http://wiki.eits.uga.edu/help/index.php?title=MyID_FAQ&diff=2484&oldid=prev <p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 14:03, 19 November 2009</td> </tr> <tr><td colspan="2" class="diff-lineno">Line 101:</td> <td colspan="2" class="diff-lineno">Line 101:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>If you experience any issues, please call the EITS Help Desk at 706-542-3106.</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>If you experience any issues, please call the EITS Help Desk at 706-542-3106.</div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins style="color: red; font-weight: bold; text-decoration: none;"></ins></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>===I forgot the answers to the MyID secret questions, what do I do?===</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>===I forgot the answers to the MyID secret questions, what do I do?===</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline">If the answers to </del>your secret questions <del class="diffchange diffchange-inline">are not working or you are not sure what you may have answered, you may reanswer them on the MyID website. </del> <del class="diffchange diffchange-inline">Head </del>to http://myid.uga.edu<del class="diffchange diffchange-inline">, click </del>on "MyID Management<del class="diffchange diffchange-inline">,</del>" and <del class="diffchange diffchange-inline">then </del>"Secret Questions and Answers<del class="diffchange diffchange-inline">.</del>" If you have forgotten your password, please call the Help Desk at 706-542-3106.</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">To reset </ins>your secret questions<ins class="diffchange diffchange-inline">: </ins>  </div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">#Go </ins>to http://myid.uga.edu</div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">#Click </ins>on "MyID Management"  </div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">#Log in with your MyID username </ins>and <ins class="diffchange diffchange-inline">password</ins></div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">#Click </ins>"Secret Questions and Answers" <ins class="diffchange diffchange-inline">on the left to set new answers</ins></div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div><ins class="diffchange diffchange-inline">*</ins>If you have forgotten your <ins class="diffchange diffchange-inline">MyID </ins>password, please call the Help Desk at 706-542-3106.</div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div> </div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>===What are the MyID password requirements for a "strong" password?===</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>===What are the MyID password requirements for a "strong" password?===</div></td></tr>  </table> Thu, 19 Nov 2009 14:03:36 GMT Helpdesk http://wiki.eits.uga.edu/help/index.php/Talk:MyID_FAQ Enterprise Information Technology Services Help Desk http://wiki.eits.uga.edu/help/index.php?title=Enterprise_Information_Technology_Services_Help_Desk&diff=2483&oldid=prev <p></p> <table style="background-color: white; color:black;"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr valign='top'> <td colspan='2' style="background-color: white; color:black;">← Older revision</td> <td colspan='2' style="background-color: white; color:black;">Revision as of 19:40, 18 November 2009</td> </tr> <tr><td colspan="2" class="diff-lineno">Line 32:</td> <td colspan="2" class="diff-lineno">Line 32:</td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|-</div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>|</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline">'''Site Disablement Warnings''' - Contact us if you have any questions about your campus web account (e.g. [http://wiki.eits.uga.edu/campuswebhelp/index.php/Changing_Your_Password Changing A Web Account Password], Updating who is responsible for the account, removing the site, etc).</del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div>'''[[eLearning Commons]]''' - [[WebCT]] will be <ins class="diffchange diffchange-inline">fully </ins>replaced by [[eLearning Commons]] ([[ELC]]) by January 2010.  For details and a timeline, see:</div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div><del class="diffchange diffchange-inline"> </del></div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div> </div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'>-</td><td style="background: #ffa; color:black; font-size: smaller;"><div>'''[[eLearning Commons]]''' - [[WebCT]] will be replaced by [[eLearning Commons]] ([[ELC]]) by January 2010.  For details and a timeline, see:</div></td><td class='diff-marker'>+</td><td style="background: #cfc; color:black; font-size: smaller;"><div></div></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"></td></tr> <tr><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>  http://webct.uga.edu/elc</div></td><td class='diff-marker'> </td><td style="background: #eee; color:black; font-size: smaller;"><div>  http://webct.uga.edu/elc</div></td></tr>  </table> Wed, 18 Nov 2009 19:40:01 GMT Akisu http://wiki.eits.uga.edu/help/index.php/Talk:Enterprise_Information_Technology_Services_Help_Desk