Enterprise Information Technology Services Help Desk

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The EITS Help Desk is the central point of contact for computing services available to UGA faculty, staff, students, and affiliates.

Announcements & News:
UGA Web Hosting Changes - Last month, EITS personnel migrated the University's central web hosting environment to a new server. For web masters, connecting to the web server and how you manage web site content changed. Below are configuration guides for Dreamweaver CS5, Cyberduck, and SSH Secure File Transfer Client. For more detailed support documentation that outlines the changes and properties of the new web hosting environment, please refer to this website. Web Hosting Configuration Guides Cyberduck SSH Secure File Transfer Client Dreamweaver CS5 Looking for the UGAMail and UGAMail Calendar Support and Documentation Center?
Frequently Asked Questions:
Top 5 Questions: I forgot my MyID password, what do I do? How do I configure my e-mail client or mobile device to work with the new UGAMail? I am not receiving specific (or any) new messages. What's going on? How do I separate multiple email addresses in the "To:" field? How do I connect to the internet in my dorm room? Click here to view all frequently asked questions for EITS services.
Contact The Help Desk:
Telephone: 706-542-3106 (press option 2 for immediate assistance) Request Assistance / Report Problem: http://www.eits.uga.edu/request Email: helpdesk@uga.edu Fax: 706-583-0890 Location: Click HERE for directions to our office
Hours of Operation:
8:00am - 10:00pm (Monday - Thursday) 8:00am - 6:00pm (Friday) 1:00pm - 7:00pm (Saturday - Sunday)

Known Service Outages:

http://www.status.uga.edu

Click below for a description of other UGA IT support units affiliated with UGA:

Other Help Desks

Additional Information
EITS Help Desk Mission Statement Questions and Comments about this Site