Enterprise Information Technology Services Help Desk

From Enterprise IT Services Helpdesk

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News and Announcements

Athena is the new online access to the student information system application, which is set to replace OASIS. It allows students to register for courses, view or update student records, view financial aid information, and much more. All students registering for Fall 2014 courses will use this system. Learn how to use Athena.


Java 7 Update 55, the latest version of the Java runtime environment, will block many services due to the introduction of new security restrictions. Services such as OASIS and Kronos may be blocked in your web browser of choice. We recommend adding an exception for each website. More information.

Click to Expand Instructions

About Us

The EITS Help Desk is the central point of contact for computing services available to UGA faculty, staff, students, and affiliates. We provide information, documentation, and support for EITS core services, including:

Frequently Asked Questions

Top 5 Questions:

  1. How do I register for classes in Athena?
  2. Why can't I sign into UGAMail?
  3. I forgot my MyID password, what do I do?
  4. How do I configure my e-mail client or mobile device to work with the new UGAMail?
  5. How do I connect to the internet in my dorm room?

View all frequently asked questions for EITS services.

Contact Us

Click Here to Visit the Chat Page

Hours of Operation

  • 8:00am - 10:00pm (Monday - Thursday)
  • 8:00am - 6:00pm (Friday)
  • 1:00pm - 7:00pm (Saturday - Sunday)

Closed for UGA home football games.

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