Enterprise Information Technology Services Help Desk

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News and Announcements

Microsoft Student Advantage is a program offered by Microsoft which allows currently enrolled students to use Microsoft Office 365 Pro Plus for free! Click on this article link for more details about the program, and how to obtain your copy of Microsoft Office.

Java 7 Update 67, the latest version of the Java runtime environment, will block many services due to the introduction of new security restrictions. Services such as OASIS and Kronos may be blocked in your web browser of choice. We recommend adding an exception for each website. More information.

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About Us

The EITS Help Desk is the central point of contact for computing services available to UGA faculty, staff, students, and affiliates. We provide information, documentation, and support for EITS core services, including:

Frequently Asked Questions

Top Questions:

  1. How do I download Microsoft Office for free?
  2. How do I register for classes in Athena?
  3. Why can't I sign into UGAMail?
  4. I forgot my MyID password, what do I do?
  5. How do I configure my e-mail client or mobile device to work with the new UGAMail?
  6. How do I connect to the internet in my dorm room?

View all frequently asked questions for EITS services.

Contact Us

Click Here to Visit the Chat Page

Hours of Operation

  • 8:00am - 10:00pm (Monday - Thursday)
  • 8:00am - 6:00pm (Friday)
  • 1:00pm - 7:00pm (Saturday - Sunday)

Closed for UGA home football games and Labor Day weekend.