EITS Help Desk
From Enterprise IT Services Helpdesk
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EITS Help Desk Mission Statement
The EITS Help Desk strives to provide professional first-tier technical support to the UGA community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA IT services.
Contact the EITS Help Desk
- Telephone:
706-542-3106 (press option 2 during Hours of Operation for immediate assistance)
- Request Assistance / Report Problem:
http://www.eits.uga.edu/request
- Chat with a Help Desk representative:
Click Here to Chat With A Help Desk Representative
- Email:
helpdesk@uga.edu
- Fax:
706-583-0890
Hours of Operation
Telephone Assistance (706-542-3106):
- 8:00am - 10:00pm (Monday - Thursday)
- 8:00am - 6:00pm (Friday)
- 1:00pm - 7:00pm (Saturday - Sunday)
Walk in Assistance for EITS Services:
- 8:00am - 5:00pm (Monday - Friday)
Who We Are
Help Desk staff consists mainly of part-time student workers and a few of full-time employees. Any of the employees on our team will gladly assist you with technical issues.
Full-Time Employees
- IT Manager: Mark Zimmer
- Help Desk Supervisor: C.J. Winger
- IT Professional: Paul Strawser
- IT Professional: Justin Williams
Student Workers
- Christopher Daftarian
- Salliann Graniero
- Christine Jolly
- Jacob Malone
- Rhiannon McClatchey
- Colter McWhorter
- Vechat Nhep
- Sarah Nutt
- Tomasz Oliwa
- Yvette Spears
