EITS Help Desk
From Enterprise IT Services Helpdesk
Contents |
EITS Help Desk Mission Statement
The EITS Help Desk strives to provide professional first-tier technical support to the UGA community. Our goal is to empower clients by making IT knowledge accessible. This is accomplished by providing a focused knowledge base and an efficient call center that acts as a single point of contact for UGA IT services.
Contact the EITS Help Desk
- Telephone:
706-542-3106 (press option 2 during Hours of Operation for immediate assistance)
- Request Assistance / Report Problem:
http://www.eits.uga.edu/request
- Chat with a Help Desk representative:
Click Here to Chat With A Help Desk Representative
- Email:
helpdesk@uga.edu
- Fax:
706-583-0890
Hours of Operation
Telephone Assistance (706-542-3106):
- 8:00am - 10:00pm (Monday - Thursday)
- 8:00am - 6:00pm (Friday)
- 1:00pm - 7:00pm (Saturday - Sunday)
Who We Are
Help Desk staff consists mainly of part-time student workers and a few of full-time employees. Any of the employees on our team will gladly assist you with technical issues.
Full-Time Employees
- IT Manager: Justin Williams
- IT Professional Associate: Jacob Lovell
- IT Professional Assistant: Brett Johns
- IT Professional Assistant: Jenny Yi
Student Workers
- Shivan Ahmady
- Ronald Fallen
- David Sawyer
- Martin Davis
- Peter Todorov
- Ashtyn Warner
- Allison Kelly
- De'Von Fitts
- Matthew Whitehead
- Adam Courson
- Samir Jamizada
